Starting from firmware version 2.18, you can now access a hidden troubleshooting menu. This is how you do it: Go to System Information Menu. Touch and hold the System Information bar for about 5 seconds. This will activate the hidden…
Category: Operation
Thermo Setting in Prime
Applicable to 2.15 and above firmware Starting from firmware 2.15, temperature setting will now represented in % in 10% step (10-100%). This changes reflect more accurately on how the Prime works (see explanation for 2.12 and below). Applicable to 2.12…
Adjusting Color – Exagon Brain
Last Update: 24-Mar-2021 This article highlights some of the key area of attention when using the Exagon Brain with the iMRS Prime system 1. Minimum Firmware Requirement: Your iMRS Prime firmware version MUST upgrade to 2.08 or higher (recommended 2.12)…
Uploaded Music Files missing after reboot – Exagon Brain
This KB is applicable to firmware version 2.08. Solution: This problem is fixed in firmware 2.12. There is a situation you may face with missing music files after you reboot the system, by either press the on/off power button at…
Rotate Screen Display
Sometimes after resetting of system, system upgrade, or for whatever reason you are encountering an upside-down screen display, you will need to instruct the system to rotate the screen. Go to the Advanced System Settings page by tapping on the…
iMRS Prime – Software Update (Supplementary Guide)
Step-by-step guide on firmware update for iMRS Prime system.
Applicators Compatibility
Summary of applicator, SENSE, BRAIN compatibility with various Prime’s Program modules
How to export HRV Data
The instruction below is based on firmware version 1.57 or higher. Next, you need to plug in a USB drive to either slot 1 or 2 of the touch control panel Step 5: You can now unplug the USB drive…