DHL Express Contact

For query on product shipping status, custom clearance, or return shipping, following are the quick-link to DHL express customer services in various country. Always have the Airway Bill Number (AWB) ready with you before calling the centre. If you are not sure about the AWB, contact us cs@imrsasia.com first.

Australia DHL Express Customer Service:

https://mydhl.express.dhl/au/en/help-and-support.html#/contact_us

Call: 13 14 06 (within Australia). +61(7)3724 5700 (overseas)

Duty collection: 1300 921 066. Operating hours: 0800-1900 AEDT


Malaysia DHL Express Customer Service:

https://mydhl.express.dhl/my/en/help-and-support.html#/contact_us

1 800 888 388 (Toll free within Malaysia). +603 7964 2800 (overseas)
Hours of Operation Monday – Friday: 8:30 – 17:30 Saturday: 8:30 – 13:00 Sunday: Closed