Terms & Conditions of Sales & Purchase

For all sales and purchases of iMRS products (including Prime, iMRS, Omnium1), the following Terms & Conditions apply.

  • All SWISS BIONIC products are non-refundable, and sales are final once they leave our office.
  • The official warranty coverage can be found in the Operator’s Manual or User’s Guide. Refer to this product warranty page
  • All information and opinions expressed on Swiss Bionic Solutions’ website, e-mail, or in printed materials are NOT meant as medical advice.
  • The opinions expressed by independent consultants of Swiss Bionic Solutions should not be construed as medical advice.
  • Our products are not intended to replace conventional or alternative medical treatments, but rather to improve overall wellness and health.
  • In order to use the device properly, users must read all the instructions, warnings, and contradictions before using it.
  • Consult a physician if you have any existing health problems or concerns.
  • In the USA, iMRS and Omnium1 (iMRS one) are FDA-listed as medical devices Class I (Electric Massagers), iMRS is Health Canada-registered as a Class II medical device, and iMRS is also CE-registered as a Class II medical device within the European Union.
  • (Please note the latest certification for Prime & Omnium1 2.0 is under revision with respective authorities)
  • After receiving the product(s), the customer/purchaser agrees to schedule an activation/installation session with a Swiss Bionic Solutions LifeStyle Consultant in order to ensure proper and safe use.
  • In this Agreement, Swiss Bionic Solutions and its Independent Representatives are hereby released from all and any claims, demands, legal actions, and/or expenses resulting from the use of a Swiss Bionic Solutions product, including but not limited to personal injury or death.