Applicator Overview (Diagnostic)

Update 01-Apr-2021 – Firmware 2.12 Starting with Firmware 2.12, there is no longer the applicator initialization screen as introduced in 2.08. Instead it will pop out an error message windows if it detected any issue. Update 01-Feb-2021 – Firmware 2.08…

Activating Prime License

Starting from firmware version 1.59, Prime software tool options need to be activated by an activation key. Depending on the configuration you purchase: Basic, Advanced, Expert, Hybrid and Trial, you will be given an activation key that is generated according…

Credit Card / PayPal e-Invoice Payment Instruction

Following details the payment steps you will go through. Slight variation on user interface is expected depending on which country you are located in. Step 1: You will receive an email from Swiss Bionic Solutions Asia Limited (via PayPal) as…

How to export HRV Data

The instruction below is based on firmware version 1.57 or higher. Next, you need to plug in a USB drive to either slot 1 or 2 of the touch control panel Step 5: You can now unplug the USB drive…

How to make payment with PayPal PayNow

Instruction: 1. Enter the total USD/HKD amount in “Price per item” column 2. Choose Pay with Credit or Debit Card. You don’t have to create a PayPal account to make payment. 3. This will bring you to the credit card…